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Channel: Customer Experience Matters » Ipsos Loyalty
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Debriefing the CXPA Members Insight Exchange

Don’t miss the 2013 Members Insight Exchange in San Diego on May 14th and 15th I just finished two fantastic days in San Diego at the gorgeous Hotel Del Coronado for the CXPA Members Insight Exchange....

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Congratulations to the 2013 Customer Experience Vendor Excellence Award Winners!

Congratulations to the 2013 winners of our Customer Experience Vendor Excellence Awards: Allegiance NICE Systems Walker Information In addition to those three winners, seven other companies were named...

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Formation of MaritzCX is Sign of VoC Times

In case you missed it, the VoC technology provider Allegiance was purchased by Maritz Holdings and then combined with Maritz Research (a part of the acquiring company) to form MaritzCX. Carine Clark,...

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